MY TOOLS

I use a multitude of tools in conducting design research and in presenting design solutions to my clients and collaborators. My research methods focus on accessing insights about the habits and motivations of the users and other stakeholders, either through interviews and observation or by involving them directly in a collaborative design process. In addition to detailed reports, I deliver mappings, videos, and other media to summarise major findings. Below are some of my most commonly used tools. Please contact me for more information.


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Co-design workshops

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Ethnography & Interviews

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Prototyping

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Sketching

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Design games

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Journey mapping & Service blueprints

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Videos

Usability testing